Sales
The backoffice system contains the following functionality in support of sales order processing:
- Integrated with Complete Commerce, e-bay and Amazon
- Fast telephone sales order input and customer services
- Quotations and proforma invoicing
- Customer returns & refunds processing
- Back order management and stock assignment
- Picking, packing and despatch controls
- Integrated EPOS module
- Automatic email generation (order shipped, back order update, etc)
- Catalogue request processing
- Credit card (pre-) authorisation & charging
- Post code lookup facilities (PAF)
- Automatic courier integration
- Size, Colour, Style (variants) matrix or drop downs
- Kits, bill of materials and multi-level components
- Scheduled orders, continuities and subscriptions