You’ve just found something very different with our eCommerce solution called "Complete Commerce".
We design, build, develop & host web sites that are a reflection of your company’s culture to accurately deliver your brand and marketing messages, but, that’s not all…
It comes COMPLETE with a highly functional, fully integrated back-office management system that has been developed over the last 12 years.
Complete Commerce itself is a new product, released in 2010 and gaining strength throughout 2011 and into 2012.
So, what do we do? What makes us different? What exactly is our USP?
We are a UK software development house with 10 years' experience in writing software for mail-order / multi-channel businesses. We have branched out into the world of e-commerce and on-line shopping. Our mission is to
“invigorate on-line shopping”. We do this by offering an e-commerce engine that is both powerful and flexible. Yes, we know, these words are bandied around far too often these days, but there is no other way to describe what we are offering.
We have been observing the e-commerce market for years and have talked to many customers about the web sites they use. This has given us amazing (unbiased) insight into what makes a profitable e-commerce site. These days an e-commerce engine needs to offer more – the customer expects more. They want their order history to be available, yes, but they also want their live statement, their backorders, live stock levels, their special prices, etc.
You, too, have become more aware of what makes a good e-commerce site. As a company looking to offer the latest in e-commerce, you want to offer flexible promotions to bring customers into the site, you want immersive browsing experiences to keep customers interested, you want a powerful back-office system to take the web orders and allow for efficient despatch; you want security, analysis, your web site to be high in the search engine listings and, most importantly, you want a profitable web site that delivers a true Return On Investment.
Well, what makes a profitable web site? It’s a site that customers want to use repeatedly, that brings in the orders, and yet it costs very little to administer and maintain in terms of staff resource. An e-commerce site which is properly integrated (that’s the key) with the back-office is automated, and automation, as we know, saves time and money. Back-orders go into the back-office as “Awaiting Stock”, where they are automatically released when stock comes in; trade orders are put into “Terms Hold” if the customer is over their credit terms, and automatically released once the customer pays; orders that are “good to go” are put into “Staging” for immediate processing. No tedious analysis by operators to determine which orders are which – it just happens.
So, to come back to “powerful and flexible”, the power is coming from the features available in Complete Commerce (see
the features page) and the flexibility comes from the fact that we are software development experts who will be in control of the e-commerce code, the back-office code and the code in-between – in essence the whole end-to-end solution is adaptable and therefore flexible.